I feel like Rocky Balboa. Like I just went 10 rounds. Ten rounds with the medical profession. My saga continues...
- The Snowstorm That Wasn't - The Allergy Attack That Was
- What Is A Compounding Pharmacy And Do You Need One?
- 5 Signs You Need To Go To The ER For An Allergic Reaction
- I dialed. I waited on hold about 10 minutes before someone answered. I was transferred twice.
- A Customer Service Representative finally got on the line.
- I gave her the NDC number, all my personal information - my full name, date of birth, address, phone number, maybe even the dogs' names, my blood type and my great grandmother's maiden name! Well, at least it felt that way.
- I gave her a list of my allergies
- I was placed on hold another 10 minutes.
- Ten minutes on hold initially, 3 minutes being transferred, 6 minutes talking to the CSR, 10 more minutes on hold. That's TWENTY NINE MINUTES in so far.
- She came back on the line, told me to hold some more and I waited another 5 minutes.
- We were now in THIRTY FOUR MINUTES.
- She came back on the line, asked me several more questions (not sure why she didn't ask initially) then placed me on hold for another 8 minutes.
- FORTY TWO MINUTES in - no answer yet.
- She came back on the line and informed me the product contained corn.
- I asked if she had a product that did not contain any gluten, nuts, soy, corn or eggs.
- She chuckled (why that was amusing I'm not sure), then told me she had no way of looking that information up. She advised me to call the pharmacy.
- I called the compounding pharmacy the Allergist gave me the number to.
- I had to give them all the same information I gave the CSR at the manufacturer, only I think they also wanted my great grandfathers Social Security Number (did they have Social Security Numbers back then?)
- I asked if they could make me prednisone without anything I'm allergic to in it.
- I was put on hold for at least 6 minutes.
- She told me they can make me a liquid.
- She took all my insurance information.
- She told me she needs a prescription sent in and what it must say.
- I called the ER and asked for the PA that prescribed the medication originally.
- I was told he was not working today and that the ER doesn't do follow-ups.
- I was told to call my Primary Care Doctor.
- Calling the Primary's office was pointless. I knew from experience they wouldn't call in the prescription.
- The Primary's office would need me to come in to see a doctor there. There was no reason. They only refer me to Specialists. I have a lot of experience with this.
- I called the Allergist several times. I couldn't get through.
- I will call again tomorrow.
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